Privacy Policy

1. Data we collect

Full name, email, phone number, date of birth, grade, learning history, and in-app interaction behavior.

2. Purpose of use

Providing learning services, matching suitable teachers, sending progress reports to parents, and improving the product.

3. Children's privacy

We comply with Decree 13/2023/ND-CP on personal data protection. Data of children under 16 requires parental consent.

4. Data sharing

We do NOT sell data to third parties. We only share it with: (a) your child's teacher, (b) the payment partner (VNPay) for transactions, (c) law enforcement when legally required.

5. Your rights

You have the right to view, edit, and delete your personal data. Contact privacy@ecenter.vn to do so.

6. Storage

Data is stored on AWS Singapore servers. It is encrypted at the database and transport levels (TLS 1.3).

7. Cookies

See our separate Cookies policy.

8. Updates

This policy may change and we will notify you by email.